Replacement Policy
Overview
At VerifiedXone, we aim to provide properly verified and functional digital accounts. If any account is found to be non-functional at the time of delivery, we offer a limited replacement guarantee under the terms below.
72-Hour Replacement Guarantee
We provide a 72-hour replacement window starting from the time of account delivery.
Customers must report any issue within this period to be eligible for replacement.
Eligible Cases for Replacement
Replacement may be provided if:
- The account is inaccessible at first login
- Login credentials are incorrect
- The account is not functioning as described
Proof of issue may be required.
Non-Eligible Cases
Replacement will NOT be provided if:
- The account has been modified by the customer
- Password or recovery details have been changed
- The account was suspended due to user activity
- The issue is reported after 72 hours
- The account was misused or violated platform policies
Reporting an Issue
To request a replacement, customers must:
- Contact support within 72 hours
- Provide order details
- Provide clear explanation of the issue
Support is available via email, live chat, WhatsApp, or Telegram.
Reporting an Issue
Once verified, a replacement account will be issued.
Replacements are provided instead of refunds.
No Refund Policy
Due to the digital nature of our services, we do not offer refunds once account details have been delivered. Replacement is the only resolution provided where applicable.
Final Decision
VerifiedXone reserves the right to determine eligibility for replacement based on review of the reported issue.
